The Right Helper for your HomeMatched with Care.

Hiring directly can seem simpler, but an agency can take care of much of the process and give you support beyond finding a helper.

With Psalm 23, you receive:

• Careful Screening & Matching: Helpers selected with your household’s needs in mind.
• Paperwork Handled: We manage the required documents and applications.
• Placement Support: We guide you through each step until your helper arrives.
• 6-Month Replacement Support: Up to 2 replacement placements within the first 6 months, with no additional agency fees*.
• Air Ticket Included: No additional air ticket cost for your helper’s journey to Singapore for agency placements.
• Post-Placement Guidance & Counselling: Support for both employers and helpers after placement.
• Sponsored Training: Access to additional training in Singapore — CPR + AED, infant care and elder care where relevant.

Our aim is not simply to place a helper, but to make the hiring process clearer and give you support when you need it.

*Government and third-party costs still apply. Replacement arrangements are subject to our terms and conditions.

The total cost depends on factors such as the helper’s experience, nationality, Work Permit requirements, insurance and other government or third-party costs.

We provide a clear, itemised quotation so you can see exactly what you are paying for — with no hidden fees.

Not sure what your budget should be? Contact us for a free, non-obligatory consultation and we’ll give you a realistic estimate based on your household needs.

Timelines vary depending on the helper, documentation, medical clearance, Work Permit processing and travel arrangements. Generally:

• Ready-to-transfer helpers already in Singapore: Can take as little as 1.5 to 2 weeks, where documents and arrangements are in order.
• Overseas helpers: Around 3 to 5 weeks.

We’ll give you a realistic timeline once we understand your requirements and the helper you are considering.

We first try to understand the situation and help both sides work through it. This may include counselling, clearer communication, guidance or additional training where appropriate.

If the placement remains unsuitable, you can receive up to 2 replacement placements within the first 6 months with no additional agency fee. Government and third-party costs still apply.

If you’re still unhappy after 3 placements within the first 6 months, a 50% agency fee refund may apply, subject to our terms and conditions.

Our support doesn’t stop when your helper arrives.

We remain available post placement to help employers and helpers navigate adjustment, communication and employment-related concerns.

You can reach us for guidance on matters such as leave arrangements, misunderstandings, tricky household situations and other employment-related concerns. Where appropriate, we may also provide counselling or recommend practical solutions or additional training.

Our aim is to help address issues early, before they become a reason for the placement to end.