We don't believe finding a helper should mean choosing from endless profiles and figuring everything out yourself.
We listen first, match thoughtfully and stay with you beyond placement.
Understand first. Match with purpose.
We first understand your household — your family’s needs, routines, expectations and preferences. We then shortlist helpers who may genuinely suit your situation. We’ll also tell you honestly when we think someone may not be the right fit.
Clear, itemised pricing. No surprises.
We provide an itemised quotation that clearly separates our agency fees from government and third-party costs.
You’ll know what you’re paying for, with no unexplained charges along the way.
You only pay our agency fee when you’re happy with the match and agree to proceed.
Focused expertise. Better-informed matching.
Rather than covering every nationality, we focus on Indonesia and Myanmar — the two we know well.
Our experience helps us navigate recruitment, overseas partners, documentation and the practical considerations involved in each placement.
Better prepared helpers. More confidence at home.
We invest in additional training beyond the basic placement process.
Depending on the placement, this may include:
We also support eligible families with 1-to-1 home eldercare training through CTG.
Support that continues beyond placement.
A placement doesn’t end when your helper arrives.
We remain available for up to 2 years to provide guidance and practical support as employers and helpers adjust to working together.
Our aim is to help address issues early — before they become reasons for a placement to end.
We try to get it right the first time. If not, we’ll help make it right.
If a placement remains unsuitable after reasonable efforts to resolve the situation, you can receive up to 2 replacement placements within the first 6 months with no additional agency fee. Government and third-party costs still apply.
If you’re still unhappy after 3 placements within the first 6 months, a 50% agency fee refund may apply, subject to our terms and conditions.
We ask about your household, routines, care needs, expectations and concerns before suggesting candidates.
We shortlist based on your requirements and explain each candidate's experience and suitability.
From applications and paperwork to travel arrangements, we manage the process and keep you informed.
We remain available after placement for guidance, counselling, adjustment issues and employment-related concerns.
Start with a free, no-obligation consultation.
We'll understand your needs, answer your questions and give you honest advice - with no pressure to commit.
No fees until you agree on a match.
