Psalm 23 Employment Agency (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).
1. Scope of this Privacy Policy
This Privacy Policy applies to all personal data collected by Psalm 23 Employment Agency through our website, services, and any other interactions with you. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, address, phone number, email address, and identification documents (e.g., passport details, NRIC).
- Employment Information: Job preferences, employer details, and employment history.
- Transaction Data: Records of payments, services requested, and correspondence.
- Other Information: Medical records (for domestic workers), work permit details, and other related data required for the services we provide.
3. How We Collect Personal Data
We collect personal data through:
- Forms completed on our website or in person at our office.
- Direct communication via email, phone, or in person.
- Documents provided for the application, renewal, or cancellation of work permits or related services.
- Cookies or other technologies when you use our website.
4. Use of Personal Data
We collect and use your personal data for the following purposes:
- Placement of quality domestic workers from Indonesia, the Philippines, and Myanmar.
- Application, renewal, and cancellation of work permits.
- Renewal of domestic workers’ passports.
- Purchase of air tickets and repatriation services.
- Home leave processing and direct hire services.
- Arrangement of medical check-ups, insurance, and banker’s guarantees for domestic workers.
- Responding to inquiries and providing customer support.
- Complying with legal and regulatory requirements.
5. Disclosure of Personal Data
We may share your personal data with:
- Government agencies such as the Ministry of Manpower (MOM) for work permit applications and renewals.
- Insurance providers and financial institutions for banker’s guarantees and domestic worker insurance.
- Medical service providers for check-ups.
- Airlines and travel agencies for ticket bookings and repatriation services.
- Law enforcement or other authorities if required by law.
We do not sell, rent, or trade your personal data to third parties.
6. Protection of Your Data
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
- Secure servers and encrypted data transmission.
- Restricted access to personal data to authorized personnel only.
- Regular reviews and updates to our security protocols.
7. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your personal data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
You have the following rights under Singapore’s PDPA:
- Access and Correction: You can request access to or correction of your personal data held by us.
- Withdrawal of Consent: You may withdraw your consent for us to process your personal data at any time, subject to legal or contractual restrictions.
- Limitation of Use: You can request that we limit the use or disclosure of your personal data.
To exercise these rights, please contact us using the details provided below.
9. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance user experience and analyze web traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy. You can disable cookies through your browser settings.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
11. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page regularly to stay informed.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
Psalm 23 Employment Agency
Address: Block 27A Chai Chee Road #01-367 Singapore 461027
Phone: +65 89197968
Email: employment@psalm23.com.sg
By using our services, you agree to the terms of this Privacy Policy.